Terms & Conditions
1. Electronic Record
This document is an electronic record in terms of the Information Technology Act, 2000, and the applicable rules thereunder, as well as the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
It is generated by a computer system and does not require any physical or digital signatures.
2. Publication
This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing the rules, regulations, privacy policy, and Terms of Use for access or usage of the domain name https://remote246.com/ (the "Website"), including the related mobile site and mobile application
(hereinafter referred to as the "Platform").
3. Platform Ownership
The Platform is owned by HAZTEN MARTECH PVT LTD, a company incorporated under the Companies Act, 1956, with its registered office at:
B 732, 7, I-thum Noida SECTOR 62, Gautam Buddha Nagar, India
(hereinafter referred to as the “Platform Owner”, "we", "us", "our").
4. Applicability of Terms
Your use of the Platform, its services, and tools is governed by these Terms of Use, including applicable policies incorporated herein by reference.
By merely using the Platform, you agree to be bound by these Terms of Use and related policies. If you transact on the Platform, additional transaction-specific policies will apply.
We may modify these Terms of Use at any time without assigning a reason. It is your responsibility to review them periodically.
5. Definition of User
For the purposes of these Terms, the terms “you”, “your”, or “user” refer to any natural or legal person who has agreed to become a user/buyer on the Platform.
6. Acceptance
Accessing, browsing, or otherwise using the Platform indicates your agreement to all the terms and conditions contained herein. Please read these Terms carefully before proceeding.
7. Terms of Use for Services
7.1 User Information
You agree to provide true, accurate, and complete information during and after registration. You are responsible for all actions taken through your registered account.
7.2 No Warranty
Neither we nor third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information or materials offered. Such content may contain inaccuracies or errors, for which we exclude liability to the fullest extent permitted by law.
7.3 User Responsibility
Your use of the Platform and Services is solely at your own risk. You must independently assess whether the Services meet your requirements.
7.4 Intellectual Property
All contents of the Platform are proprietary or licensed to us. This includes (but is not limited to) design, layout, look, and graphics. You have no right to claim ownership of such intellectual property.
7.5 Unauthorized Use
Unauthorized use of the Platform and/or Services may lead to legal action.
7.6 Fees
You agree to pay all charges associated with availing the Services.
7.7 Prohibited Use
You agree not to use the Platform or Services for any unlawful or prohibited purpose under these Terms or applicable laws.
7.8 Third-Party Links
The Platform may contain links to third-party websites. By accessing these, you agree to be governed by their terms of use and privacy policies. These links are provided for convenience only.
7.9 Binding Contract
By initiating a transaction, you enter into a legally binding contract with the Platform Owner for the Services.
7.10 Indemnification
You shall indemnify and hold harmless the Platform Owner, its affiliates, and their respective officers, directors, agents, and employees against any claims, demands, actions, or penalties arising from your breach of these Terms or violation of any laws or third-party rights.
7.11 Force Majeure
We are not liable for failure or delay in performance caused by events beyond our control.
7.12 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
7.13 Jurisdiction
All disputes shall be subject to the exclusive jurisdiction of the courts in Gautam Buddha Nagar, Uttar Pradesh.
7.14 Contact
All concerns or communications regarding these Terms must be sent using the contact information provided on the Website.
Privacy Policy
1. Introduction
This Privacy Policy describes how HAZTEN MARTECH PVT LTD and its affiliates (collectively “HAZTEN MARTECH PVT LTD”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal data through our website https://remote246.com/
(hereinafter referred to as the “Platform”).
Please note:
- You may browse certain sections of the Platform without registering.
- We do not offer any product/service under this Platform outside India.
- Your personal data will primarily be stored and processed in India.
By visiting the Platform, providing your information, or availing any product/service offered, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable product/service terms. You also agree to be governed by the laws of India, including laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
2. Collection of Information
We collect personal data when you use the Platform, avail services, or otherwise interact with us. This may include:
Basic Information: Name, date of birth, address, phone/mobile number, email ID, and proof of identity or address.
Sensitive Personal Data (collected with your consent): Bank account, credit/debit card or other payment details, biometric data such as facial features or physiological information (for features you opt to use on the Platform).
Transactional Data: Information related to your transactions on the Platform or with third-party business partners.
Behavioural Data: Preferences, usage patterns, and other details you choose to share on the Platform.
Additional notes:
- You may choose not to provide certain information by not using a specific service or feature.
- We may compile and analyse data in an aggregated form for analytical purposes.
- When personal data is collected directly by a third-party business partner, you will be governed by their privacy policy. We are not responsible for their privacy practices.
- If you receive a request (via email, call, etc.) claiming to be from HAZTEN MARTECH PVT LTD and asking for sensitive information (e.g., PIN, passwords), do not share it and report the incident to law enforcement.
3. Use of Information
We use your personal data to:
1. Provide the services you request.
2. Assist sellers and business partners in fulfilling orders.
3. Enhance customer experience and customise your interactions.
4. Resolve disputes and troubleshoot issues.
5. Inform you about offers, products, services, and updates (with an opt-out option for marketing).
6. Detect and prevent fraud or criminal activity.
7. Enforce our Terms of Use.
8. Conduct research, analysis, and surveys.
9. Perform any other purposes disclosed at the time of collection.
If you do not grant certain permissions, some products or services may not be available to you.
4. Sharing of Information
We may share personal data:
Within Our Group: With our corporate entities and affiliates,
who may market to you unless you opt out.
With Third Parties: Including sellers, business partners, logistics providers, payment partners, reward program operators, and service providers to enable service delivery.
For Legal Reasons: To comply with legal obligations, respond to lawful requests, enforce agreements, prevent fraud, or protect rights and safety.
With Law Enforcement or Government Agencies: If required by law or to comply with legal processes.
We require third parties to protect your personal data and use it only for authorised purposes.
5. Security Precautions
We adopt reasonable security practices to protect your personal data from unauthorised access, disclosure, loss, or misuse. This includes:
- Secure server usage.
- Adherence to security guidelines when handling your account information.
However, no method of transmission over the internet is completely secure. By using the Platform, you accept the inherent risks of data transmission online. You are responsible for protecting your account login credentials.
6. Data Retention and Deletion
- You can delete your account via your profile/settings or by contacting us (details in Section 10).
- If there are pending grievances, claims, shipments, or services, deletion may be delayed or refused.
- Once deleted, you will lose access to all associated information.
- We retain data only as long as necessary for the purpose collected or as required by law.
- We may retain anonymised data for analytics or research.
- Data may be kept longer if needed to prevent fraud or future abuse.
7. Your Rights
You may:
- Access, correct, and update your personal data via the Platform’s account features.
- Withdraw consent for processing personal data by contacting us (details in Section 10). Please mention “Withdrawal of consent for processing personal data” in the subject line.
- Note: Withdrawal of consent is not retrospective and may affect service availability.
8. Consent
By using the Platform or providing information, you consent to:
- Collection, use, storage, disclosure, and processing of your data in accordance with this Privacy Policy.
- Being contacted by us and our affiliates/partners through SMS, calls, emails, or instant messaging for purposes specified here.
If you share personal data of others, you confirm you have authority to do so.
9. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be notified as per applicable law.
10. Grievance Officer
Company: HAZTEN MARTECH PVT LTD
Address: [HAZTEN MARTECH PRIVATE LIMITED
B-732, 7th floor, I THUM Tower,Sector 62, NOIDA Uttar Pradesh INDIA - 201301]
Phone: [+91 9953397244]
Working Hours: Monday – Friday (9:00 – 18:00)
Refund & Cancellation
This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:
1. Cancellations will only be considered if the request is made 7 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers /merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
2. HAZTEN MARTECH PVT LTD does not accept cancellation requests for perishable items like flowers, eatables, etc. However, the refund / replacement can be made if the user establishes that the quality of the product delivered is not good.
3. In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its own end. This should be reported within 7 days of receipt of products.In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The customer service team after looking into your complaint will take an appropriate decision.
4. In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.
5. In case of any refunds approved by HAZTEN MARTECH PVT LTD , it will take 21 days for the refund to be processed to you.